Welcome to WhoCrashed HOME EDITION v 3.02 -------------------------------------------------------------------------------- This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution. Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice. This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. If will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems. To obtain technical support visit www.resplendence.com/support Click here to check if you have the latest version or if an update is available. Just click the Analyze button for a comprehensible report ... -------------------------------------------------------------------------------- Home Edition Notice -------------------------------------------------------------------------------- This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features. Click here for more information on the professional edition. Click here to buy the the professional edition of WhoCrashed. -------------------------------------------------------------------------------- System Information (local) -------------------------------------------------------------------------------- computer name: LINKOVI-HOME windows version: Windows 7 Service Pack 1, 6.1, build: 7601 windows dir: C:\Windows CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz Intel586, level: 6 2 logical processors, active mask: 3 RAM: 4293386240 total VM: 2147352576, free: 1915842560 -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\Windows\Minidump Crash dumps are disabled for your computer. On Mon 12.9.2011 18:39:26 GMT your computer crashed crash dump file: C:\Windows\Minidump\091211-22666-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002DEC4E7, 0xFFFFF8800ABB4160, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- 1 crash dumps have been found and analyzed. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.