- pouzi postupne tieto MS-Fix-It nastroje:

- http://support.microsoft.com/mats/Malware_Preventi on/sk
- http://support.microsoft.com/mats/windows_security _diagnostic/sk
- http://support.microsoft.com/mats/Program_Install_ and_Uninstall/sk
- http://support.microsoft.com/mats/windows_firewall _diagnostic/sk
- http://support.microsoft.com/mats/games
- http://support.microsoft.com/mats/windows_update/s k
- http://support.microsoft.com/mats/slow_windows_per formance/sk


- potom zrestartuj PC a hod sem nasledovne screany:

- win+r - services.msc (roztiahni stlpec meno tak, aby bolo vidno cele meno kazdej sluzby, daj aj viac screanov, nech je vidno komplet vsetky sluzby)
- screan pridat/odobrat programy, alebo screan z CCleaner - nastroje - odinstalacia ,ked ho uz pouzivas (znovu aby bolo vidno vsetky nainstalovane programy)
- dalej screan win+r - msconfig - karta startup, alebo screan z CCleaner - nastroje - po starte - windows, potom aj polozka Firefox a naplanovane ulohy


- medzitym si stiahni Spyboot portable - http://portableapps.com/apps/security/spybot_porta ble - spusti SpybotPortable_2.4.paf.exe a spusti instalaciu (teda vlastne iba rozbalenie archivu) potom spusti SpybotPortable.exe, zaktualizuj program (nechaj prebehnut aktualizaciu 2x), zaskrtni si tlacitko Advanced user mode, tukni na Settings, prejdi na kartu SCOPE, tam vyber moznost Scan the running system and all of its users, including those not logged in a zaskrtni aj moznost Scan any inactive/external systems as well, daj potvrdit no a na zaver daj SYSTEM SCAN a co najde tak odstranit