Dear touchwood,
Your service request : SR #{ticketno:[123456789]} has been reviewed and updated.
Response and Service Request History:
Thank you for your effort to help us diagnose the problem. I feel terribly sorry to say that our website is upgrading these days, so there seems to be abnormal sometimes and I believe my IT colleagues will try to resolve the problem as soon as possible.
Apologize again to trouble you!
If you have any other questions or concerns, please do not hesitate to reply to this e-mail directly and I will try to provide any additional information that you may require. Thank you for contacting AMD!

In order to update this service request, please respond, leaving the service request reference intact.
Best regards,
AMD Global Customer Care